Welcome to York Road Dental
New Patients and Your First Visit
We are accepting new patients in Guelph. Your first visit covers your health history, digital X-rays, an exam and your treatment options.
We also help with your insurance coverage. Book online or call (519) 824-7333.
Yes, We Are Accepting New Patients
Yes. York Road Dental is a dentist accepting new patients in Guelph, and families, couples and individuals are all welcome. If you are looking for a dentist taking new patients, you can book online or call (519) 824-7333.
When you book online, our reception team confirms your request right away. We cannot promise a particular wait for a first visit, because it depends on the day, so call if you need to be seen soon. See how to book an appointment.
You do not need a problem to book. A first visit is a good way to start, even if your mouth feels fine.
When you book, tell us your name, your phone number and the reason for your visit. If you have dental insurance, tell us the name of your plan, and we will check how we can bill it. We direct-bill all major insurers whenever possible.
What Happens at Your First Visit?
Your first visit is about getting to know you and your mouth. This is what to expect at your first dental visit:
We go over your health history
We take digital X-rays
We examine your teeth and gums
We explain your treatment options
We help with your insurance coverage
We explain what we find in plain words, and you decide what happens next. Bring your insurance card and a list of the medicines you take. You can use a stop signal at any time, and we offer breaks.
Help with insurance coverage means we look at your plan with you, explain what we recommend, and give you an estimate before treatment. Nothing starts without your agreement. If you feel nervous, tell us at the start, and we will pace the visit to suit you.
Switching Dentists or Getting a Second Opinion
Switching dentists is simple. Tell us you are changing, and ask your previous office for a copy of your records and X-rays. Having them helps us see your history and avoid repeating what has already been done.
You do not have to tell your old dentist why you are leaving. If you only want a second opinion, book a visit and tell us what you were advised. We will examine your mouth, explain what we find and give our view. The decision stays with you.
Bring any treatment plan you were given, so we can look at it with you.
A simple way to switch is:
Book your first visit with us
Ask your old office for your records
Bring your insurance card
Tell us what you want to change
Who We See
We see patients of all ages, including children from age 1. These are some of the people who book with us:
Adults and families who want one dental home
Seniors who want a calm, unhurried visit
Students at the University of Guelph
Newcomers to Canada and to Guelph
Patients who are pregnant
The University of Guelph student plans are direct-billed, and the University is 3 minutes from the clinic. Our team speaks English, Punjabi, Hindi and Urdu. If you are pregnant, tell us when you book, so we can plan your visit with care. See fees and insurance and the Canadian Dental Care Plan.
If dental visits make you nervous, read about care for dental anxiety. We welcome people who have not been in years.
If you are new to Canada, your plan may be different from what you used before, so ask us to explain how dental insurance and payment work here.
If you are a student, bring your student card and your plan details. If you are a senior, tell us about any medicines and how long you prefer to sit, and we will plan around it.
Accessibility and Parking
York Road Dental is wheelchair accessible. Parking is free in the plaza in front of the clinic, with plenty of spaces and no time limit, and accessible parking is available.
If you have a question about access, call (519) 824-7333 before your visit and we will help. Tell us what would make your visit easier, such as extra time or a particular seat, and we will plan for it where we can.
Hours and How to Reach Us
We are open Monday to Friday from 10:00 to 5:00 and Saturday from 10:00 to 3:00, and we are closed on Sunday. Find us at 561 York Road in Guelph. See contact and directions.
Questions From New Patients
Are you accepting new patients?
Yes. York Road Dental is accepting new patients, and you can book online or call (519) 824-7333. Our reception team confirms online requests right away.
What should I bring to my first visit?
Bring your insurance card, a list of your medicines and any records or X-rays from your old dentist. Tell us about any worries, because we plan the visit around them.
Can you get my records from my old dentist?
Ask your previous office for a copy of your records and X-rays, and bring them or have them sent to us. Call York Road Dental if you need help.
Do you see children?
Yes. York Road Dental sees children from age 1 as part of family care. See children's dentistry.
How much will my first visit cost?
It depends on what you need, so we do not list a price here. We give you an estimate before treatment, direct-bill all major insurers whenever possible and offer in-house payment plans.
I have not been to a dentist in years. Is that okay?
Yes. York Road Dental welcomes people who have been away for years. We start with a talk and a gentle exam. More answers are on our frequently asked questions page.
Book Your First Visit in Guelph
Book your first visit online, or call the clinic and we will find a time that suits you.